Safe Play — betbtd Platform

Responsible
Gaming at betbtd

Gambling is entertainment. betbtd provides every player in Bangladesh with the tools, information, and support needed to keep it that way. Your wellbeing comes first — always.

18+ Only Platform
Self-Exclusion Available
24/7 Support
Deposit Limits
Our Responsible Gaming Commitments

betbtd takes the welfare of every Bangladesh player seriously. Here is what we commit to — and deliver — on every account.

Strict 18+ Age Verification
Every betbtd account undergoes mandatory age verification before any withdrawal is processed. Players who cannot confirm they are 18 or older are permanently excluded from the betbtd platform. No exceptions are made.
Player-Controlled Deposit Limits
Set your own daily, weekly, or monthly deposit cap directly from your betbtd account settings. Once a limit is in place, it takes effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period before they activate.
Loss Limits & Reality Checks
betbtd lets you define the maximum amount you are comfortable losing over any given period. Pair this with session time reminders — configurable notifications that alert you to how long you have been playing — for a fully informed betting session.
Cooling-Off Periods
Need a short break? betbtd cooling-off periods allow you to pause your account for anywhere between 24 hours and 90 days. During this time, you cannot log in, deposit, or place bets. The pause activates immediately upon request.
Self-Exclusion Programme
Players who need a longer break can apply for formal self-exclusion — from 30 days up to a permanent ban. betbtd processes self-exclusion requests within 24 hours and will take all reasonable steps to prevent access to your betbtd account during the exclusion period.
24/7 Responsible Gaming Support
betbtd's support team is available around the clock every day of the year — including Eid, Pohela Boishakh, and national holidays. If gambling is causing you stress, financial difficulty, or relationship problems, our team is trained to listen without judgment and to guide you to the right resources.
Practical Tools to Stay in Control

betbtd puts meaningful control directly in your hands. Every tool below is accessible from your betbtd account settings at any time.

Deposit Limits
Cap the total amount you can deposit into your betbtd account per day, per week, or per month. Lower your limit instantly; raise it only after a mandatory 24-hour review window.
Loss Limits
Define the maximum you are willing to lose across any rolling period. When your loss limit is reached, betbtd will prevent further wagers until the period resets — protecting your bankroll and your peace of mind.
Session Time Limits
Set a maximum session duration. betbtd will send you an in-platform notification when your time is up, prompting you to take a break before continuing — a simple but powerful habit-building tool.
Reality Checks
Enable automatic pop-up reminders at regular intervals during your session showing time elapsed and net balance change. Reality checks help you make informed, deliberate decisions rather than playing on autopilot.
Cooling-Off Period
Step away for 24 hours to 90 days without permanently closing your betbtd account. All access is suspended immediately. Marketing communications are paused automatically for the duration of your cooling-off period.
Self-Exclusion
Request a self-exclusion of 30 days, 90 days, 6 months, 1 year, or permanent closure. betbtd processes every self-exclusion request within 24 hours and removes your account from all promotional communications immediately.
Activity History
Review a full log of every bet placed, deposit made, and withdrawal processed through your betbtd account. Transparent activity history helps you monitor patterns and stay aware of your actual gambling behaviour over time.
Support Chat
Our responsible gaming support agents are available via live chat and email at [email protected] around the clock. Conversations are confidential, non-judgmental, and focused entirely on your wellbeing.
Important Notice for All betbtd Players

Gambling should always be a form of entertainment — never a way to earn income, recover losses, or escape personal problems. If you feel that gambling is no longer fun and is starting to affect your finances, relationships, or mental health, please use the tools on this page or contact betbtd support immediately at [email protected].

What Is Responsible Gaming?

Responsible gaming is the practice of gambling in a way that is deliberate, informed, and within personal boundaries you set for yourself. At betbtd, we define responsible gaming as understanding the odds, accepting that losses are part of the game, playing with money you can afford to lose, and stopping when you have reached your pre-set limit — regardless of whether you are winning or losing at that moment.

Bangladesh has a vibrant and passionate sports-betting culture, with cricket — especially BPL and T20 World Cup matches involving the Bangladesh Tigers — drawing enormous interest. betbtd is proud to serve that community, and we take our responsibility to keep players safe equally seriously. Whether you are a casual BPL punter or a dedicated casino player, the same responsible gaming principles apply to your betbtd account.

The 18+ Age Requirement at betbtd

betbtd operates an 18+ only platform. This is non-negotiable. All players must be at least 18 years of age at the time of registration and must be able to verify this through our KYC process. Accounts found to belong to individuals under 18 are immediately suspended, all bets are voided, and deposits are returned after investigation. betbtd strongly encourages parents and guardians to use parental control software if there is a risk of minors accessing the betbtd platform in their household.

Good Gambling Habits — The betbtd Golden Rules

Only gamble with money you can afford to lose. Set a budget before you start — and stick to it. Never chase losses with larger bets. Take regular breaks. Keep gambling separate from solving financial problems. Treat every session as entertainment, not income.

How to Request Self-Exclusion on betbtd

1
Log in and navigate to Account Settings
From your betbtd account dashboard, open the Account Settings panel and select the "Responsible Gaming" tab to access all self-management tools.
2
Select "Self-Exclusion" and choose your period
Choose from 30 days, 90 days, 6 months, 1 year, or permanent closure. Read the terms of each option carefully — self-exclusion cannot be reversed before the selected period expires.
3
Confirm your request
You will be asked to confirm your decision. Once confirmed, betbtd will process your self-exclusion within 24 hours. You will receive an email confirmation to your registered betbtd address.
4
Alternatively, contact betbtd support directly
If you prefer, email [email protected] with the subject line "Self-Exclusion Request". Our responsible gaming team will process your request and confirm via return email within 24 hours — no account login required.
Warning Signs of Problem Gambling

If you or someone you know recognises any of the following patterns, it may be time to seek support.

  • Spending more money on gambling than you can comfortably afford to lose.
  • Borrowing money or selling possessions to fund gambling sessions.
  • Chasing losses by placing larger bets to recover previous losses.
  • Neglecting work, studies, family, or social obligations because of gambling.
  • Feeling anxious, irritable, or restless when not gambling.
  • Using gambling as a way to escape stress, depression, or personal problems.
  • Hiding gambling activity from family members or close friends.
  • Repeatedly trying and failing to cut down or stop gambling.
Quick Self-Assessment

Ask yourself honestly — if you answer "yes" to two or more of these questions, we encourage you to contact betbtd support or use our self-exclusion tool.

Have you ever gambled more than you intended to in a single session?
Have you tried to win back money you lost by gambling more?
Has gambling ever caused arguments with family or friends?
Have you ever felt guilty or ashamed about your gambling?
Have you borrowed money or gone into debt because of gambling?
Has gambling ever caused you to miss work, study, or an important commitment?

Need Help Right Now?

betbtd's responsible gaming support team is available 24 hours a day, 7 days a week — every day of the year.

Email us at:

[email protected]

Subject: "Responsible Gaming Support" — our trained team will respond within 1 hour.

Play Smart. Play Safe. Enjoy betbtd.

When gambling stays within your limits, it is one of the most exciting forms of entertainment available. Explore betbtd's full range of games and sports — responsibly.

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